Contact the Flight Crew
Open the Basket, Send a Log
NUHUEMAN, L.L.C. runs a small, senior crew. When you contact us through this page you reach people who design, build and operate systems daily. We answer every serious flight enquiry and we answer within two working days.
A good balloon flight begins with a calm conversation between the passenger and the pilot. Tell us what kind of operation you run, which systems are straining and what you want the view to look like a year from now. You do not need a technical vocabulary and you do not need to know the right phrase for your problem. Describe the ground truth plainly and we will translate it together.
The Landing Field
Day-to-day enquiries, invoices for current engagements and general correspondence all reach the same basket. Use whichever channel suits the situation; the crew reads email first and the phone rings for the same people.
Company
NUHUEMAN, L.L.C.
Headquarters
215 N Quince St APT 12
Salt Lake City - 84103-4569
United States (US)
Phone
Office hours
Monday to Friday
9:00 to 17:30
Mountain Time
Field Notes Before You Write
A few notes make the first exchange faster for every crew. If the enquiry is about an existing system, a paragraph describing the tools in play and the one thing that frustrates your team most is more useful than a long list of every feature you have ever imagined. If the enquiry is a request to help a new idea take off, describe the passengers, the destination and the lift that is currently missing.
For urgent outage support, current engagement clients should use the escalation number shared with them in the contract. New visitors should not expect emergency support on the first call. For a sensitive topic, mention it in the message and we will arrange a protected channel before any detail is exchanged.
Meetings can happen by video call, by phone or in person near our headquarters in Salt Lake City when the schedule allows. We keep the crew intentionally small, which means face to face conversation stays common and the same engineer who scoped the flight will usually be the one steering it through the first season.
video calls across US time zones welcome
Submit the Flight Log
Fill the log below and press send. If your email program does not open automatically, the page builds a finished message for you to confirm. A crew member will reply within two working days of your message arriving in the basket.
Flight log sheet
Crew FAQ
How quickly will someone reply?
The crew replies to every serious enquiry within two working days of the message arriving. Most replies arrive sooner. Current engagement clients receive faster channels tied to their service agreement.
Do you work with operators outside your state?
Yes. NUHUEMAN, L.L.C. serves organisations throughout the United States. The crew works by video, phone and coordinated visits to the landing site when a design problem needs to be seen from the ground.
Is the first meeting charged?
No. The first discovery conversation is free and carries no obligation. It is a short hearing on the meadow to learn whether a shared flight makes sense before either side spends real money or effort.